Privacy Policy

Privacy Policy

Leta Digital Agency (“we”, “us” or “our”) operates www.letadigital.com website (the “Service”).

This Privacy Policy is designed to inform you about our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

The Data Protection Act 2018 controls how your personal information is used by organisations, businesses or the government. The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR).

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We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from Leta Digital Agency.

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If you have any questions about this Privacy Policy or issues arising from it, contact us in relation to data protection at our company, including any matters in this Privacy Policy via email: letadigitalteam@gmail.com  We may update this privacy notice from time to time.  This version was last updated on 1 June 2023.

Key Definitions
The key terms that we use throughout this Privacy Policy are defined below, for ease:

Data Controller:

under UK data protection law, this is the organisation or person responsible for deciding how personal information is collected and stored and how it is used. 

Data Processor:

a Data Controller may appoint another organisation or person to carry out certain tasks in relation to the personal information on behalf of, and on the written instructions of, the Data Controller. (This might be the hosting of a site containing personal data, for example, or providing an email marketing service that facilitates mass distribution of marketing material to a Data Controller’s customer base.)

Personal Information:

‘Personal information’ means any information from which an identifiable person can be directly or indirectly identified.  It does not apply to information which has been anonymised.

 

Information Collection
We collect several different types of information for various purposes to provide and improve our Service.

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Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).

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Personally identifiable information may include, but is not limited to:

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- Email address

- First name and last name

- Phone number

- Cookies and Usage Data

- Usage Data

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We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on the website, unique device identifiers and other analytics data.

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Tracking and Cookies Data

We use cookies and similar tracking technologies to track the activity about our Service and to hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some sets of our Service.

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It is recommended to keep the internet browser and operating system up-to-date and to consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting the privacy settings.

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Examples of Cookies we use:

- Session Cookies are used to operate our Service

- Preference Cookies are used to remember your preferences and settings

- Security Cookies are used for security purposes

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Use of Data

Leta Digital Agency uses the collected data for various purposes:

- To provide and maintain the Service

- To notify you about changes to our Service

- To allow you to participate in interactive features of our Service 

- To provide customer care and support

- To provide analysis or valuable information so that we can improve the Service

- To monitor the usage of the Service

- To detect, prevent and address technical issues

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Details of how and why we use personal information
We are only able to use your personal information for certain legal reasons set out in The Data Protection Act 2018.  There are legal reasons under data protection law other than those listed below, but in most cases, we will use your personal information for the following legal reasons:

- Contract Reason: this is in order to perform our obligations to you under a contract we have entered into with you;
- Legitimate Interests Reason: this is where the use of your personal information is necessary for our (or a third party’s) legitimate interests, so long as that legitimate interest does not override your fundamental rights, freedoms or interests;
- Legal Obligation Reason: this is where we have to use your personal information in order to perform a legal obligation by which we are bound; and
- Consent Reason: this is where you have given us your consent to use your personal information for a specific reason or specific reasons.

Details of how we collect personal information and special information
We usually collect Identity Information,Contact Information,Payment Information,Transaction Information, Survey Information, Marketing Information, directly from you when you fill out a form, survey or questionnaire, purchase goods, services and/or digital content from us, contact us by email, telephone, in writing or otherwise.  This includes the personal information which you provide to us when you subscribe to our mailing list, enter a competition or survey.

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We may receive some of your personal information from third parties or publicly available sources.

 

This includes:
Contact Information and Payment Information from our selected third-party suppliers
Identity Information and Contact Information from selected data brokers 
Identity Information and Contact Information from publicly available sources such as Companies House
Website, Device and Technical Information from third parties such as analytics providers (like Google);

- We may also receive Website, Device and Technical Information automatically from technologies such as cookies which are installed on our website.  
Details about who personal Information may be shared with
We may need to share your personal information with other organisations or the government.

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Depending on the circumstances, the organisations or people who we share your personal information with will be acting as either Data Processors or Data Controllers. We do not sell or trade any of the personal information which you have provided to us.

These organisations include:
- Other companies in our group (who might act as joint data controllers or as data processors on our behalf
- Third parties who are not part of our group.

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These may include:
- Suppliers: such as IT support services, payment providers, administration providers, marketing agencies and other suppliers;
- Government bodies and regulatory bodies: such as HMRC, fraud prevention agencies and other government organisations;
- Our advisors: such as lawyers, accountants, auditors, insurance companies and compliance organisations;
- Our banks and payment processors;
- Credit Reference Agencies;
- Email platforms;
- Other similar organisations.
- any organisations whose purpose is to purchase our business and assets.

Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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Third Party Websites
Our website may contain links to third party websites.  If you click and follow those links then these will take you to the third party website. These third party websites may collect personal information from you and you will need to check their privacy notices to understand how your personal information is collected and used by them.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service. Google Analytics is a web analytics service by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

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You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

 

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

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Marketing
You may receive marketing from us about goods and services, where either you have consented to this, or we have another legal reason by which we can contact you for marketing purposes. To change your marketing preferences you can always contact us on the details set out at the beginning of this notice.

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Your Rights Under Data Protection Law 
Under data protection laws you have certain rights in relation to your personal information, including the following:

- Right to request access: (this is often called ‘subject access’).  This is the right to obtain from us a copy of the personal information which we hold about you. 

- Right to correction: this is the right to request that any incorrect personal data is corrected and that any incomplete personal data is completed.

- Right to erasure: (this is often called the “right to be forgotten”). This right only applies in certain circumstances.  Where it does apply, you have the right to request us to erase all of your personal information.

- Right to restrict processing: this right only applies in certain circumstances.  Where it does apply, you have the right to request us to restrict the processing of your personal information.
If you want to exercise any of the above rights in relation to your personal information, please contact us using the details set out at the beginning of this notice.

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Complaints
If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the UK supervisory authority for data protection, which is the Information Commissioner’s Office (ICO).

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Please do contact us in the first instance if you wish to raise any queries or make a complaint in respect of our handling or use of your personal information, so that we have the opportunity to discuss this with you and to take steps to resolve the position.  You can contact us using the details set out at the beginning of this privacy notice.

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Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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Contact Us
If you have any questions about this Privacy Policy, please contact us by visiting this page on our website: www.letadigital.com